Digital Education Resource Archive (DERA)

Benefits and issues of managed services final report

British Educational Communications and Technology Agency (BECTA)
HHES, corp creators. (2008) Benefits and issues of managed services final report.

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Abstract

The report draws on case studies of schools, which have used managed service provision for ICT services. The report identifies six key lessons for establishments considering using a managed service.

Item Type: Document from Web
Variant Title: Analysis of benefits and issues of managed services in schools/FE colleges (final report)
Publisher: HHES
Uncontrolled Keywords: Managed service, procurement, key issues, service definition, barriers, commercial providers, management burden.
Depositing User: Batch Import
Date Deposited: 24 Jan 2011 02:52
Last Modified: 03 Jul 2012 18:01
URI: http://dera.ioe.ac.uk/id/eprint/1467
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