Digital Education Resource Archive (DERA)

Review of the complaints system in the Secure Estate for Children and Young People

Youth Justice Board for England and Wales (YJB), corp creator. (2011) Review of the complaints system in the Secure Estate for Children and Young People.

[img]
Preview
PDF
Review of the Complaints System in the Secure Estate.pdf - Published Version
Available under License Open Government Licence.

Download (168kB) | Preview

Abstract

"All secure establishments for under 18-year-olds operate a system that allows young people to complain about any aspect of their care or treatment while in custody. The purpose of this report is to review the complaints system across the secure estate for children and young people, and to address the key concerns on the issue raised in recent reports. More specifically the review set out to: provide an overview of how the current complaints system works; consult stakeholders to gain an understanding of their key concerns and proposed solutions, including capturing the views of young people in custody; [and,] propose recommendations to improve the complaints system across the secure estate." - Page 2.

Item Type: Document from Web
Publisher: Youth Justice Board for England and Wales (YJB)
Depositing User: Editor (1)
Date Deposited: 27 Apr 2011 12:12
Last Modified: 03 Jul 2012 18:20
URI: http://dera.ioe.ac.uk/id/eprint/2650
Edit Item Edit Item