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Qualitative research into families' experiences and behaviours in the Childcare Affordability Pilots (CAP09): actual costs pilot [+ appendix]

Hall, Suzanne and Carroll, Paul and Lane, Elizabeth and Roberts, Hazel and Allen, Nick and Keith, Josh (2011) Qualitative research into families' experiences and behaviours in the Childcare Affordability Pilots (CAP09): actual costs pilot [+ appendix].

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Abstract

The Childcare Element (CCE) of Working Tax Credits (WTC) is designed to offer working parents financial support for the payment of childcare costs. Subject to a range of eligibility criteria, working families were able to claim 80% of their total childcare costs via this system at the time of the Pilot. Since April 2011, families can claim up to 70% of their childcare costs. The aim of the Actual Costs Pilot was to assess whether an alternative method of paying the CCE would change customer experiences and behaviour of claiming, and help them report their childcare costs more accurately. It is hoped this evidence may help the government understand how it can support families with children into sustainable employment. The Actual Costs system involved reporting childcare costs every four weeks to the dedicated team in the Tax Credits Office (TCO), and having up to 80% of these costs reimbursed within a limit of total childcare costs at £175 for one child, and £300 for two or more children, as in the standard system.

Item Type: Document from Web
Publisher: Department for Education (DFE)
Additional Information: https://www.education.gov.uk/publications/RSG/AllPublications/Page1/DFE-RR105 Some content has been redacted due to third party rights or other legal issues and is labelled as such in the document.
Depositing User: Editor (1)
Date Deposited: 26 May 2011 15:38
Last Modified: 07 Jul 2015 11:15
URI: http://dera.ioe.ac.uk/id/eprint/2718
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