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How do multi-agency working and systems support children and families in accessing children’s centre provision? (Sharing our experience, Practitioner-led research 2008-2009; PLR0809/040)

Children’s Workforce Development Council (CWDC), corp creator. (2009) How do multi-agency working and systems support children and families in accessing children’s centre provision? (Sharing our experience, Practitioner-led research 2008-2009; PLR0809/040).

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Abstract

This project looked at multi-agency working and systems in an inner city Sure Start Children’s Centre and asked how this way of working supported children and families identified as needing family support in accessing the centre provision. The research was focused on issues facing practitioners, for example – what promoted and what blocked multi-agency team working, exploring systems on the ground. The research did not explore individual child or family outcomes. This qualitative study concentrated on one inner city neighbourhood children’s centre, located in an area with high levels of deprivation and an ethnically diverse community. Through a literature search of key texts, government and local policies and guidance, a link is made connecting current children’s centre policies around partnership working with wider regeneration programmes and social service reforms. It suggests that multiple policy aspirations at a national level impact on multi-agency working on the ground. The methodology included a series of one-to-one interviews with a small sample of staff involved in multi-agency working, a senior NHS manager, a Workforce Development Manager and children’s centre managers. In addition, a set of one-to-one interviews was conducted with a small sample of staff involved in multi-agency working in the specific children’s centre including the children’s centre manager leading on multiagency working, a family support worker, a health visitor and a centre based therapist. A cross-section of practitioners, at both strategic and local level, were interviewed. Drawing from their insights, and relating these on the ground experiences to the national programme for children’s centres, the study has tentatively identified some themes and findings related to multi-agency working, and which may have implications for wider practice in supporting children and families obtaining relevant services to meet their needs. The importance of team building, networking and sustaining the team was highlighted. Creating a culture of ‘who knows’, not ‘how high’; having clarity about ‘family support’; and understanding the potential for multi-agency meetings to have a perverse outcome, where other potential routes and options for families were neglected, were among the key findings.

Item Type: Document from Web
Publisher: Children’s Workforce Development Council
Additional Information: http://www.cwdcouncil.org.uk/assets/0000/7280/PLR0809040.pdf
Depositing User: Editor (1)
Date Deposited: 27 May 2011 11:24
Last Modified: 03 Jul 2012 18:22
URI: http://dera.ioe.ac.uk/id/eprint/2778
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