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Consultancy for free: making the most of complaints

Owen, Jane, Learning and Skills Development Agency (LSDA), corp creator. (2001) Consultancy for free: making the most of complaints.

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Item Type: Document from Web
Publisher: Learning and Skills Development Agency
Depositing User: Editor (2)
Date Deposited: 04 Jul 2011 15:03
Last Modified: 03 Jul 2012 18:37
URI: http://dera.ioe.ac.uk/id/eprint/3690
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