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QO 12/95 Subject Overview Report - English

Higher Education Funding Council for England

Quality Assessment of English 1994-95


Summary

In 1994-95 assessment visits were made to 63 (72 per cent) of the 87 higher education providers of English literature and comparative literature in England and Northern Ireland. The institutions not visited were judged to be satisfactory on the basis of their self- assessment reports. The quality of education was judged to be excellent in 30 of the institutions visited (34 per cent of the total provision) and to be satisfactory in all of the remainder except for three. In two visits, the assessors judged the quality of provision in English to be unsatisfactory, and in one institution the provision was judged to be satisfactory in the undergraduate programmes and unsatisfactory in the postgraduate programmes.

This Report outlines the main findings of the assessment programme. It identifies excellence, discusses the quality of education in the subject, including the characteristics of good practice, and indicates areas where improvements might be made. One of the key conclusions is that English departments are diverse in their approaches to study. Different emphasis can be given to knowledge of literature, skills in the use of English and the exploration of the cultural contexts of English and its uses. In view of the very different approaches to the English curriculum, students selecting a course should check carefully the aims and learning objectives stated by the various providers.

Excellence was identified across a variety of programmes, institutions, approaches to subject delivery and assessments of the curricula. Positive features included: vigour in the curriculum; success in attracting capable, enthusiastic students; widening of access, - particularly to mature, returning students - without any diminution in quality; high retention rates; student achievement that in general reflects considerable intellectual challenge; the value attached to providing knowledge and skills useful in employment and further study; positive views held by past and present students about the quality of their learning experience; and excellent staff-student relations.

Other areas of the provision of English offer opportunities for further improvement. For the benefit of students, many providers need to articulate more clearly the relationship between subject aims, methods of learning, criteria and methods of assessment, and intended learning objectives. In about half the providers visited quality assurance processes did not effectively impact on the quality of English provision. Many providers could improve the integration of information technology (IT) within the curriculum, in line with stated aims and objectives. About half the classes observed could have been excellent with the application of greater intellectual rigour, a more effective application of the chosen methods of teaching, or considering more carefully the part played by students in small groups.

In the growing postgraduate provision, improvements in the arrangements for supporting students and returning work promptly are needed in almost half the providers. In approximately half of the visits, library provision was considered barely adequate for the courses provided. Although almost all English providers include preparation for employment in their aims and objectives, in practice such aims are seldom articulated in the form of specific learning objectives. The quality of information about the careers pursued by English graduates is inadequate in most institutions. All providers could further improve the overall quality of provision in English by taking up available opportunities for staff to identify and develop more widely the existing good practice in teaching, learning and assessment.


Introduction

1.     This Overview Report presents the findings of the assessment 
in 1994-95 of the quality of higher education provided in English 
literature and comparative literature by universities and colleges in 
England and Northern Ireland. It has been derived mainly from the 
reports of 63 assessment visits carried out in institutions. Its main 
purposes are to highlight positive features, to assist in the 
dissemination of good practice and to suggest areas where 
improvements might be made.

2.     English literature and comparative literature are taught in 85 
universities and colleges in England and two in Northern Ireland. In 
all, 58 universities, six colleges of the University of London, 22 
colleges of higher education and one college of further education 
(listed in the annex) provide substantial studies in these subjects 
which, for the remainder of this Report, will be referred to as 
English.

3.     The variety of education available in English is very wide and 
offers students considerable diversity between institutions and 
within some study programmes. Approaches to English range from the 
teaching of established canons of literature to an emphasis on 
exploring the relationship of texts and contemporary social issues, 
while a small number of providers have a pluralist approach. The 
variety encountered extends to related subjects such as film, drama, 
creative writing, English language and linguistics, the literature of 
other English-speaking countries and cultural studies. Approximately 
80 per cent of the providers offer a degree of flexibility and choice 
to their students, either by using unitised or modular structures, or 
by designing courses with optional studies. Although undergraduate 
programmes represent the main body of higher education in English, 80 
per cent of the providers of English either offer, or are developing, 
taught postgraduate studies.

Assessment Sample

4.     A total of  87 self-assessment reports were prepared by 
institutions during 1994 and 55 claimed excellence. Following 
scrutiny of the self-assessments by assessors, 43 were judged to have 
made a prima facie case for excellence and were included in the 
assessment programme. A further 20 visits were arranged to ensure a 
representative sample.

5.     The quality of education was judged to be excellent in 30 of 
the institutions visited (34 per cent of the total provision funded 
by HEFCE and DENI and 48 per cent of the visits). All but three of 
the other providers were judged to provide a satisfactory education. 
In two visits, the assessors judged the quality of provision in 
English to be unsatisfactory, and in one institution the provision 
was judged to be satisfactory in the undergraduate programmes and 
unsatisfactory in the postgraduate programmes. Arrangements for the 
re-assessment of the quality of English in these three institutions 
are in hand.

Aims, Objectives and Curricula

6.     The overwhelming majority of providers declare aims and 
objectives consonant with the mission and purposes of their 
institutions, which usually emphasise excellence in teaching and 
research, the widening of access, and serving the economic and social 
needs of region and community. The first two of these are generally 
fulfilled in English. The assessors often noted a correlation between 
the level of activity in scholarship and research and the quality of 
teaching. English as a discipline also offers an important avenue of 
access to higher education for mature students and for those with 
non-standard entry qualifications. Nearly 20 per cent of the 
institutions visited provide first-year studies in colleges of 
further education under franchise arrangements, varying from one or 
two local colleges to, in a few cases, up to 10 quite distant 
institutions. The assessors generally reported favourably on the 
quality of franchise provision, especially in terms of its 
contribution to the widening of access.

7.     Approximately half the institutions visited provide English in 
some form of modular structure, and a further third report plans for 
developing schemes using units, courses or modules within degree 
programmes. This is generally on a semester basis, though many retain 
teaching terms. The most extreme form of modular structure, where 
students have an entirely free choice in devising their programme of 
studies after the first year, is only operated in about 10 per cent 
of the visited providers. Where this is the case, the assessors often 
raised questions about coherence and progression in the curriculum, 
as well as the quality of the processes for students to make informed 
choices. The normal pattern is some form of core or prescribed 
structure, with a varying number of options.

8.     About a quarter of the institutions visited offer English 
students the opportunity to include in their programme other 
subjects, independent study modules and periods of study overseas. A 
small minority of providers now include very successful work 
placements.

9.     Subject aims and objectives show considerable variety of 
approach, matching the different traditions and interpretations of a 
very diverse sector. In over two-thirds of the provision, the 
curricula were judged to be varied, up to date and well developed, 
and successfully fulfilling the aims and objectives of the subject. 
In a number of instances where the institutions' English provision 
was not fully attaining excellence, the assessors commented that 
overall aims, and more specifically the learning objectives of 
specific course components, were not fully rationalised or 
articulated for the benefit of students and staff. In these 
instances, the assessors asked the providers to consider ways of 
developing them.

10.     In provision judged to be excellent, the subject's aims and 
objectives are clearly focused and reflect current views on the 
nature of the curriculum and the vigorous debate that takes place in 
the academic community concerning the definition of English. Students 
of English were only rarely unaware of the contemporary debate over 
the nature of the curriculum, and whether it should remain 
traditionally based on the accepted canons of literature and literary 
theory, or reflect current needs and social issues in the selection 
of topics. In selecting courses, however, students need to be alert 
to alternative approaches. The assessors identified excellence in 
several alternative models, including the extensive study of all 
major periods of literature; giving students an understanding of the 
meanings of literary texts together with the application of literary 
theory; and the exploration of written and spoken English as a 
reflection of the cultural context. In all the provision judged to be 
excellent, the preferred approach to the study of literature is 
complemented by an effective treatment of the acquisition of skills 
related to the uses of English. Intellectual rigour and a depth of 
treatment which create insight and understanding occur in the final 
years of the undergraduate programmes that were judged overall to be 
excellent. In many institutions, foundation or compulsory elements of 
the programme dealing with critical methodology and/or theoretical 
studies are central to the development of knowledge, understanding 
and skills. Such elements commonly relate closely either to an 
historical/chronological base or a cultural/contextual one. Most 
providers aim to link theory to general practice, but students cannot 
always make appropriate connections, often because the relationship 
between the different components and stages of their programme is 
poorly expressed.

11.     The most common subject aim, identified by nearly three-
quarters of the providers, is to develop in students the skills 
associated with the critical analysis of literature and language. 
Although variously expressed, the development of analytical 
competence and the skills of writing and oral presentation are 
emerging as important common factors in the discipline's own 
conception of its value and function. In some cases (about 20 per 
cent of institutions visited), an explicit aim to develop creative 
writing benefits the quality and nature of the skills fostered. Those 
providers whose curriculum is framed in terms of learning outcomes 
make explicit statements about the forms of competence in English to 
be acquired and assessed. Other providers assume the importance of 
skills. Whilst almost all English providers include preparation for 
employment in their aims, in practice such aims are seldom 
articulated in the form of specific learning objectives. Frequently, 
their latent employment value is understated, when in practice the 
students of English almost invariably acquire abilities to enquire, 
make sound judgements, write clearly and succinctly and meet tight 
deadlines.

12.     In addition to undergraduate programmes, more than 80 per 
cent of the institutions offer postgraduate taught courses, or are 
developing them. In all but a few cases the curricula are well 
designed to fulfil the stated aims and objectives. The assessors 
often commented favourably on the quality of the curricula for 
postgraduate courses, particularly in terms of the high level of 
satisfaction expressed by most students of its relevance to their 
needs.

Student Learning Experience

13.     Students of English experience a wide variety of teaching and 
learning methods. Lectures and seminars remain the most frequently 
employed means of organised group teaching. They are generally most 
successful when supplemented by student presentations that are often 
explicitly linked to the development of skills as well as to the 
evolution of discipline-specific knowledge. The assessors identified 
some excellent video and other material produced by the students, as 
well as some exciting experimentation with carefully designed 
distance-learning or similar resource-pack materials. There is, 
however, little direct evidence that the means of developing and 
supporting independent learning are being fully addressed by most 
providers that set out to achieve it. Although a few institutions 
retain one-to-one or small group tutorials, the existence of this 
method of teaching is reported to be under pressure because of 
increased student numbers and a declining unit of resource. 
Individual tutorials are, however, common, and contribute to the 
students' confidence that they are making academic progress.

14.     During each visit a substantial, representative proportion of 
classes was observed. In all, about 40 per cent were judged to be 
excellent, approximately 55 per cent satisfactory, and some 5 per 
cent unsatisfactory. In institutions where the assessors judged the 
overall quality of education to be excellent, the proportion of 
classes rated excellent averaged approximately 50 per cent and was 
sometimes as high as 70 per cent.

15.     Excellence in teaching and learning was characterised by: 
careful planning and formulation of well-defined objectives for the 
session; the clear exposition of new material; an innovative 
selection of challenging texts or data, in many cases drawing on up-
to-date scholarly material or the teacher's own research; well-
focused elicitation, based on careful listening; students displaying 
confidence and self-expression, often associated with a critique of 
the product of self-directed work; the fostering of genuinely open 
debate about the nature of the subject and current debates within it; 
and the setting of well- judged recommendations for further reading 
or follow-up assignments. Flair, enthusiasm and the lecturers' 
ability to inspire students also featured strongly.

16.     A notable strength of English teaching is the effective match 
between the student learning experience and the expressed aims and 
objectives. Other features of excellence include the links between 
the particular class and the curriculum as a whole. In one-third of 
providers, the assessors recorded the beneficial impact of 
scholarship and research on the quality of the students' learning 
experience. Exceptionally, also highlighted was the students' quality 
of experience in undertaking studies with a high degree of 
independence, supported by excellent tutorial guidance and well-
designed course materials.

17.     In the classes judged by the assessors to be satisfactory, 
most sessions included some elements of good practice, and generally 
employed a wide range of learning materials and supporting documents. 
They also displayed aspects deserving improvement. The main recurring 
need was to articulate more clearly to students the particular part 
the class played in meeting the course objectives.

18.     Other aspects in observed classes judged to require 
improvement included a lack of rigour and intellectual challenge, an 
absence of overall structure or a failure to clarify key points of 
learning, or a tendency for some students to lose interest. Some 
lecturers and tutors appeared to have difficulty making the most of 
two and three-hour blocks of classwork, failing to vary teaching 
methods and duration of activity. In a number of observed seminars, 
students were given too few opportunities to contribute, and were 
consequently encouraged to become relatively passive. Generally, such 
classes also failed to stimulate appropriate expectations of further 
progression in other parts of the course.

19.     In the providers judged to be excellent, the English teaching 
teams were generally developing a shared understanding of the nature 
of excellence in learning and teaching within the stated aims. 
However, few providers have fully in place the means of identifying 
and disseminating good practice. Whereas the direct observation of 
teaching in English presented on the whole a very positive picture, 
it is nevertheless clear that there is a need for academic staff to 
do more systematically to identify and discuss good practice.

20.     Much care is taken to ensure that methods of assessment are 
effective, fair and appropriate to aims and objectives. Within these 
parameters there are many examples of willingness to experiment both 
with innovative methods of assessment and with the weighting between 
unseen examination and course work, though excessive reliance on 
either method elicited critical comments from the assessors. Some 
methods reported as highly effective when they match the expressed 
educational objectives include: setting challenging examination 
questions requiring of the students careful research and analysis; 
dissertations; projects; portfolios of work; presentations; 
independent study and self-directed work; oral examinations; original 
writing; book and drama reviews; drama production plans; 
bibliographic exercises; and video production. In contrast, a number 
of providers were criticised for: an over-dependence on traditional 
written examinations that neglect the assessment of student 
achievement of some stated objectives related to skills in, for 
example, creative writing or the use of IT; uncertainty about marking 
criteria; and the absence of double-marking to confirm attainment. 
Overall, the evidence indicates that while there is much that is 
lively and innovative in the assessment of English, there is a need 
to develop a closer match between modes of assessment and the stated 
objectives, building upon the instances of good practice.

21.     Most reports of assessment visits comment favourably on the 
quality of student support systems. Good practice, encountered in all 
those providers judged to be excellent and in approximately one-third 
of those judged to be satisfactory, involves the application of 
academic and personal support for students and offering them regular 
and comprehensive feedback. Personal tutors are backed up by the 
institution's central support services, which include counselling. 
Handbooks, brochures and module guides provide valuable information. 
In addition, these effective systems operate alongside a commitment 
to return marked assignments on time. 

22.     Students, past and present, frequently commented on the 
quality of support from English staff. Pastoral and academic support 
take many forms, including year-group tutors, supervisors and 
personal tutors, though rising pressures on staff time are making it 
increasingly difficult to maintain one-to-one tutorial systems. Where 
the development of independent study and thought is included in the 
stated aims, almost half the providers are successful in this. 
Factors include better tutorial support in the first stages, special 
attention to the identified needs of non-standard entrants and mature 
students, and increasing, controlled, progression to independent 
study. By far the most frequent criticism by students of providers 
judged overall to be satisfactory or unsatisfactory was the slow 
turnaround time for marked assignments. Other criticisms concerned 
the extent and usefulness of written feedback, the problems of making 
informed decisions about which courses to select within recently 
introduced modular schemes, and the difficulties that students 
transferring from franchised colleges experience in adjusting to the 
challenge of HE environments. With some notable exceptions, MA 
students were less satisfied than undergraduates with the range and 
quality of support provided. In almost half the assessment visits, 
the arrangements within the postgraduate programmes for teaching 
research methods and marking and returning students' written work 
attracted repeated criticism from students and the visiting 
assessors.

23.     The overall quality of available teaching accommodation is 
good, but can be variable, and some departments suffer from noisy or 
overcrowded facilities. Disadvantages for students are particularly 
evident when the increase in student numbers has not resulted in a 
review and improvement in the quality of accommodation available.

24.     In general, students and staff are benefiting from recent 
investments in IT facilities. Where these are most effective, staff 
and students have access to networks, and IT is fully integrated into 
the English curriculum. A significant number of institutions now have 
plans for the larger-scale introduction of computer-assisted 
learning, use of Hypertext and other multimedia initiatives, but many 
providers are still not meeting their aims and objectives in this 
area.

25.     In all the institutions judged to be providing an excellent 
education in English and in a few of those judged to be satisfactory, 
library facilities are excellent and well matched to the curriculum. 
In some cases, libraries have developed a wide range of facilities to 
support learning and have been reorganised as learning resource 
centres with a clear brief to support and encourage independent study 
by students. Close liaison between the library and the department to 
arrange, for example, flexible lending and opening hours, and a focus 
upon texts and services that serve the stated learning objectives, 
offer important ways of securing suitable facilities without 
necessarily possessing the finest collections of literature. Students 
in some institutions are offered a range of departmental, university 
and college collections, and inter-library loans and external 
database services are commonly used. Approximately 50 per cent of 
Quality Assessment Reports, on the other hand, consider library 
facilities inadequate for the courses they support. The most common 
criticisms made by the assessors, in over 40 per cent of Reports, are 
a shortage of reading spaces and of texts. The assessors note the 
efforts of some staff to compensate by issuing extracts and other 
photocopied notes, and are generally critical of the disadvantage 
this brings to the students who wish to read widely and cultivate a 
love of literature. In a few cases, insufficient care has been taken 
to make library facilities consistently available to all students 
across a number of sites.

26.     English in higher education is taught by committed and 
scholarly groups of people. Many English teachers are actively 
publishing, make professional contributions to the subject nationally 
and internationally, and also attend, contribute to, and organise 
conferences. Participation in such conferences contributes to the 
debate about the nature of the discipline, and is in turn gradually 
reflected in curricula and quality of teaching. Students in final 
undergraduate stages and in postgraduate programmes generally benefit 
from the inclusion of current scholarly and research interests in 
optional courses. However, where staff have in the past done little 
research and their institutions have sought to increase research 
activity by teachers, some tension is evident and academic staff are 
not always able to give proper attention to sustaining scholarship 
and improving the quality of education. In a few cases, the inclusion 
in the curriculum of specific courses linked to staff interests 
without a clear rationale has led to a less coherent overall student 
learning experience.

27.     In many institutions, recent staff recruitment has led to an 
increase in young staff with innovative ideas and a preference for 
team approaches, working alongside more experienced staff in English. 
The overall gender balance remains weighted towards males. In the 
best practice, new staff receive induction and also benefit from 
being attached to a mentor. Some recently appointed staff are obliged 
to undertake a Certificate in Teaching and Learning. The increasing 
use of part-time tutors and graduate students is most effective when 
they are included in these aspects of training and are able to 
participate fully in departmental life. This, however, is not always 
the case.

28.     Many English subject groups are exploring ways of enhancing 
their teaching skills. Examples of team teaching, peer review of 
teaching within the classroom and student evaluation of teaching are, 
usually, significant factors in excellence. A few institutions have 
established the quality of teaching as a prominent criterion for 
promotion. Appraisal systems are generally in operation, and in the 
most effective providers the outcomes contribute to the 
identification of staff development needs. However, a common feature 
of departments and schools providing a satisfactory quality of 
English is that academic staff tend not to participate greatly in 
institutionally-devised programmes of staff development, particularly 
in relation to improvements in teaching methods and approaches.

29.     Sensitive but vigorous academic leadership is often found to 
be crucial to the effective provision of English and to the quality 
of the student learning experience. Such leadership enables clear 
policies and procedures to be applied and reviewed, and contributes 
to a sense of common purpose in a period of widespread change and 
expansion. Where effective management is less in evidence, problems 
relating to administration occur at times, particularly in the area 
of taught MA programmes, and the sometimes hasty introduction of 
modular schemes. The assessors were also concerned in some instances 
that the growth of a network of franchised courses deserved closer 
management.

30.     Almost all English subject groups operate explicit processes 
of quality assurance and control within an institutional framework, 
but these are fully applied to improving the quality of English in 
only half of the institutions visited. Most departments regularly 
seek student opinion through questionnaires. Where there is 
excellence, the response to identified needs and issues is swift and 
the results of action are communicated explicitly to students. For 
example, where opinion from students, external examiners and others 
is collected, analysed, considered and acted upon as part of a robust 
annual or biennial monitoring exercise, the nature of quality and the 
means to improve it are better understood. However, where there is 
less systematic commitment to quality assurance, a reliance on 
informal channels of communication does not always protect or enhance 
the quality of provision. A high number of providers have systems 
that are only partially understood by staff and students; 
documentation and information on quality assurance processes often 
need improvement.

31.     The external examiner's role in quality assurance is valued 
by providers, particularly in relation to the moderation of academic 
standards at a time of rapid changes in curricula and the size and 
nature of the student body. A few institutions have relied 
excessively on one individual. Where the external examiner has 
participated actively in course development and assessment, the 
majority of institutions respond positively and comprehensively to 
the reports.

Student Achievement

32.     Student numbers in English have increased considerably over 
recent years and recruitment is generally buoyant, with a significant 
minority of institutions attracting over 20 applications per place. 
Standard entrants are very well qualified overall, with nearly 40 per 
cent of institutions attracting students with average GCE A-Level 
scores of over 20 points. The student profile in English is now very 
diverse. The majority of English programmes in almost all 
institutions are attracting proportions of mature students in excess 
of 30 per cent.

33.     Most institutions have sought to widen access to English 
courses. Some of the departments in those institutions that are 
committed to widening access are much more successful than others in 
attracting non-standard and mature entrants; an important factor is 
the introduction of appropriate, proactive admissions strategies. 
Just over a third of institutions have specific links with access 
courses or franchise operations, and the proportion of local students 
has increased. Few institutions have formal arrangements for the 
accreditation of prior learning. Students from ethnic minorities are 
rare, except in a few isolated cases. About two-thirds of the 
students are female. English programmes attract significant numbers 
of international students in many institutions.

34.     Progression and completion rates in English are high in 
almost all courses and programmes, with some 40 per cent of 
institutions demonstrating overall cohort wastage of less than 10 per 
cent for full-time undergraduates. Retention rates lower than 80 per 
cent are rare in full-time undergraduate programmes. Retention rates 
are, however, generally lower on taught postgraduate programmes and 
even lower on part-time routes. Departments providing English are 
generally well informed about the reasons for student withdrawal or 
transfer, and there are encouraging instances of causes being 
examined and remedied. Within modular schemes, where students 
exercise choice over moving into and out of subjects each year, 
English generally proves to be popular with students and gains from 
internal transfers between study programmes.

35.     The proportion of First and Upper Second class honours 
degrees is increasing in most institutions, and ranges from a low of 
33 per cent to a high of 88 per cent. High proportions of Firsts and 
Upper Seconds are sometimes found in providers judged to be 
satisfactory overall. A low percentage of Firsts was occasionally 
commented on by the assessors. A number of institutions award no 
Third class degrees or fails. Postgraduate achievements are very 
good, with outstanding work often mentioned by the assessors.

36.     Given the wide range of academic attainment by students at 
the point of entry, the overall record of academic achievement 
indicates considerable academic progression by many students. Just 
over a quarter of the Quality Assessment Reports specifically 
acknowledge academic progress, sometimes referred to in self-
assessment documents as `value-added', in line with stated aims. Some 
providers now monitor very closely the relationship between results 
and entry qualifications, supporting the record of significant 
personal academic progress. Enthusiastic comments by students, past 
and present, confirm the value of English courses, giving as 
instances `life enhancement', `career enhancement' and the 
achievement of good-to-excellent results by non-standard entrants and 
those with relatively modest entry qualifications.

37.     The Quality Assessment Reports convey a strong sense of the 
acquisition of a solid body of knowledge, and the picture of skills 
acquired by students is also positive. Those frequently highlighted 
are: the ability to read critically, and to analyse problems, 
language, and writing; the ability to evaluate and make independent 
judgements, to give confident oral and written presentations, and to 
work as a member of a team; and the increased ability to master 
exceptionally heavy workloads. Reservations expressed in a minority 
of cases include: poor language use; poor presentation; inadequate 
referencing; unthinking response; and insufficient attention to 
theoretical issues. The acquisition of IT skills is commonly noted as 
a successful outcome of a course of study, but it is more often 
mentioned as being an area in need of development. In line with 
degree results, the quality of students' work in almost all the 
providers is at least satisfactory and is frequently very good, as 
confirmed by positive reports from the external examiners.

38.     The quality of information about the careers pursued by 
English graduates is inadequate in most departments. Proportions of 
1993 graduates in English reported to have found employment range 
from two-thirds to about one-fifth. Almost half the Quality 
Assessment Reports note the increasing numbers of students proceeding 
to further studies. The few employers of English graduates who were 
invited to meet the assessors valued highly the skills acquired by 
students.

Conclusions

39.     The overall picture that emerges from the assessment process 
is of a lively, expanding English provision. There is a healthy 
diversity in expressed aims between institutions and between courses 
and programmes, and students can select from a variety of curricula 
and learning approaches, confident of finding a programme of study 
which suits their needs. Almost half of the providers visited were 
judged to be excellent overall, and all those judged to be 
satisfactory contained some elements that were excellent. Excellence 
was identified across a variety of programmes, institutions and 
approaches to the delivery and assessment of the curriculum. Positive 
features were noted by the assessors. However, a number of elements 
of the provision of English offer opportunities for further 
improvement. 
The following features are the most prominent:

a.     Students have a wide selection of alternative approaches to 
English, reflecting a vigour in the curricula and the continuing 
debate concerning the nature of English. In selecting courses, 
students need to check the stated aims.

b.     All providers judged to be excellent offer curricula which 
relate clearly to well-focused aims for English and which often 
display considerable overall coherence at the same time as offering 
depth and choice.

c.     Many institutions have successfully widened access whilst 
maintaining quality, responding to increasingly diverse student 
profiles with choice and variety in the curricula.

d.     English attracts capable, enthusiastic students. Retention 
rates are very high and student achievements in general reflect 
considerable intellectual challenge and academic progress.

e.     There are indications of a convergence of views that students 
should acquire a range of skills through the study of English. 
Students are generally successful in developing valuable skills 
together with knowledge and understanding of the subject.

f.     Comments expressed by students, past and present, are almost 
unanimously positive about the quality of their learning experience. 
This is closely allied to the excellent staff-student relations which 
exist almost everywhere in English.

g.     In about half the providers visited, the quality assurance 
processes make insufficient impact on the quality of the teaching of 
English and should be improved.

h.     Many providers could improve the integration of IT within the 
curriculum, in line with stated aims and objectives.

i.     Many providers need to articulate more clearly for the benefit 
of students the relationship between subject aims, methods of 
learning, criteria and methods of assessment, and intended learning 
objectives.

j.     Over half the observed classes could have been excellent with 
the application of greater intellectual rigour, a more effective 
application of the chosen methods of teaching, or by considering more 
carefully the part played by students in small groups.

k.     In almost half the postgraduate programmes, improvements in 
the support provided for students in research methods and in marking 
and returning work are called for.

l.     In approximately half of the providers visited library 
provision was considered barely adequate for the courses provided.

m.     Whilst almost all English providers include preparation for 
employment in their aims and objectives, in practice such aims are 
seldom articulated in the form of specific learning objectives, and 
their value is frequently understated. In addition, the quality of 
information about the careers pursued by English graduates is 
inadequate in most institutions.

n.     All providers could further improve the quality of the overall 
provision in English by taking up more of the available opportunities 
for staff to identify and develop more consistently the existing good 
practice in teaching, learning and assessment.



Annex

Institutions Submitting a Self-assessment in English


Institution                                Assessment      Quality
                                           Outcome      Assessment
                                                            Report

Anglia Polytechnic University              Excellent        Q89/95
Aston University                           Satisfactory      Q7/95
Bath College of Higher Education           Excellent         Q4/95
Bedford College of Higher Education        Satisfactory
(Now part of De Montfort University)
University of Birmingham                   Excellent       Q135/95
Bolton Institute of Higher Education       Satisfactory
Bretton Hall                               Satisfactory
University of Bristol                      Excellent       Q165/95
University of Cambridge                    Excellent       Q140/95
Canterbury Christ Church College           Satisfactory     Q61/95
University of Central England in           Satisfactory     Q97/95
Birmingham
University of Central Lancashire           Satisfactory    Q214/95
Cheltenham & Gloucester College of         Satisfactory
Higher Education
Chester College of Higher Education        Excellent        Q62/95
Chichester Institute of Higher Education   Unsatisfactory  Q167/95
(Formerly West Sussex Institute of Higher Education)
De Montfort University                     Satisfactory    Q195/95
University of Derby                        Satisfactory
Doncaster College                          Satisfactory
University of Durham                       Excellent        Q20/95
University of East Anglia                  Satisfactory    Q228/95
University of East London                  Excellent       Q255/94
Edge Hill College of Higher Education      Satisfactory
University of Essex                        Satisfactory    Q163/95
University of Exeter (undergraduate)       Satisfactory
                     (postgraduate)        Unsatisfactory  Q161/95
University of Greenwich                    Satisfactory    Q151/95
University of Hertfordshire                Satisfactory
University of Huddersfield                 Satisfactory    Q120/95
University of Hull                         Satisfactory     Q57/95
Keele University                           Satisfactory          *
University of Kent at Canterbury           Satisfactory    Q117/95
King Alfred's College, Winchester          Satisfactory    Q126/95
Kingston University                        Excellent       Q156/95
La Sainte Union College of Higher          Satisfactory
Education 
Lancaster University                       Excellent        Q88/95
University of Leeds                        Excellent        Q54/95
University of Leicester                    Excellent        Q39/95
University of Liverpool                    Excellent         Q3/95
Liverpool Institute of Higher Education    Satisfactory
Liverpool John Moores University           Satisfactory
University of London
     Birkbeck College                      Excellent       Q130/95
     Goldsmiths College                    Satisfactory
     King's College London                 Satisfactory     Q45/95
     Queen Mary and Westfield College      Excellent       Q254/94
     Royal Holloway, University of London  Satisfactory    Q249/95
     University College London             Excellent        Q21/95
Loughborough University of Technology      Satisfactory
University of Luton                        Satisfactory    Q222/95
University of Manchester                   Satisfactory     Q86/95
Manchester Metropolitan University         Satisfactory      Q8/95
Middlesex University                       Satisfactory
Nene College                               Satisfactory
University of Newcastle upon Tyne          Excellent       Q178/95
University of North London                 Excellent       Q147/95
North Riding College                       Satisfactory    Q131/95
University of Northumbria at Newcastle     Excellent        Q70/95
University of Nottingham                   Excellent        Q30/95
The Nottingham Trent University            Satisfactory    Q235/95
The Open University                        Satisfactory
University of Oxford                       Excellent             *
Oxford Brookes University                  Excellent       Q141/95
University of Plymouth                     Satisfactory
University of Portsmouth                   Satisfactory    Q226/95
The Queen's University of Belfast          Excellent       Q213/95
University of Reading                      Satisfactory    Q237/95
The College of Ripon & York St John        Satisfactory
Roehampton Institute                       Satisfactory
S. Martin's College                        Satisfactory
College of St Mark & St John               Satisfactory    Q185/95
St Mary's College                          Satisfactory    Q148/95
University of Salford                      Satisfactory
University of Sheffield                    Excellent       Q170/95
Sheffield Hallam University                Excellent        Q28/95
University of Southampton                  Excellent       Q246/95
Staffordshire University                   Satisfactory    Q233/95
University of Sunderland                   Satisfactory     Q44/95
University of Sussex                       Excellent        Q41/95
University of Teesside                     Unsatisfactory  Q206/95
Trinity and All Saints                     Satisfactory    Q203/95
Thames Valley University                   Satisfactory
University of Ulster                       Satisfactory
University of Warwick                      Excellent        Q29/95
University of the West of England, Bristol Excellent        Q26/95
West London Institute of Higher Education  Satisfactory
(Now part of Brunel University)
University of Westminster                  Satisfactory    Q221/95
University of Wolverhampton                Satisfactory    Q152/95
Worcester College of Higher Education      Satisfactory     Q78/95
University of York                         Excellent         Q5/95

* Quality Assessment Report not yet published.


Copies of these Reports, price 2.00 pounds, are available from: 
 
Quality Assessment Division 
HEFCE 
Northavon House 
Coldharbour Lane 
BRISTOL BS16 1QD.