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Report on an investigation into complaint no 12 015 730 against Cambridgeshire County Counci

Local Government Ombudsman, corp creator. (2013) Report on an investigation into complaint no 12 015 730 against Cambridgeshire County Counci.

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Item Type: Document from Web
Publisher: Local Government Ombudsman
Additional Information: The Council delayed carrying out a core assessment of needs for N, the son of Mr S, and there were faults in the assessment process. The Council also failed to progress Mr S’s complaint to Stage 2 of the statutory complaints process. This caused the family injustice in the form of failure to fully meet N’s needs for a period of 17 months, uncertainty about whether greater needs would have been identified earlier and frustration at the Council’s failure to deal effectively with the complaint.
Depositing User: New Material1
Date Deposited: 11 Dec 2013 16:36
Last Modified: 11 Dec 2013 16:36
URI: http://dera.ioe.ac.uk/id/eprint/18836
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