A2 How would you best describe your organisation?
1 = National provider
2 = Regional provider
3 = Local provider
4 = Voluntary/community provider
5 = FE College
6 = HE Institution
7 = Industry training body
8 = Employer
9 = Other

A3A Are your responding on behalf of single site or multiple sites?
1 = Single site
2 = Multiple sites

A4 In which region is your main site based?
1 = Scotland
2 = Wales
3 = North West England
4 = North East England
5 = Yorkshire and Humber
6 = West Midlands
7 = East Midlands
8 = Eastern England
9 = South West England
10 = South East England
11 = London

A5 Approximately how many people does your organisation employ who manage, support or deliver work-based learning?
1 = None
2 = 1 - 10
3 = 11 - 20
4 = 21 - 30
5 = 31 - 60
6 = 61+

A6 Approximately how many tutors, assessors and verifiers do you employ?
1 = None
2 = 1 - 8
3 = 9 - 14
4 = 15 - 20
5 = 21 - 40
6 = 41+

A7 Approximately how many work-based learners did your organisation train or support in the last month?
1 = None
2 = 1 - 80
3 = 81 - 150
4 = 151 - 300
5 = 301 - 500
6 = 501+

A8 Considering all your provision what type of work-based learning do you deliver? - Entry to Employment
1 = Entry to Employment

A8 Considering all your provision what type of work-based learning do you deliver? - Apprenticeships
1 = Apprenticeships

A8 Considering all your provision what type of work-based learning do you deliver? - NVQs
1 = NVQs

A8 Considering all your provision what type of work-based learning do you deliver? - Train to Gain
1 = Train to Gain

A8 Considering all your provision what type of work-based learning do you deliver? - Foundation Degrees
1 = Foundation Degrees

A8 Considering all your provision what type of work-based learning do you deliver? - Skills for Life
1 = Skills for Life

A8 Considering all your provision what type of work-based learning do you deliver? - learndirect courses
1 = learndirect courses

A8 Considering all your provision what type of work-based learning do you deliver? - Jobcentre Plus contracts
1 = Jobcentre Plus contracts

A8 Considering all your provision what type of work-based learning do you deliver? - Professional body training
1 = Professional body training

A8 Considering all your provision what type of work-based learning do you deliver? - Industry recognised certificate/ qualification
1 = Industry recognised certificate/ qualification

A8 Considering all your provision what type of work-based learning do you deliver? - Training not leading to qualification/certificate
1 = Training not leading to qualification/certificate

A8 Considering all your provision what type of work-based learning do you deliver? - All equal
1 = All equal

A8 Considering all your provision what type of work-based learning do you deliver? - Other
1 = Other

A9 What is the main type you deliver??
1 = Entry to Employment
2 = Apprenticeships
3 = NVQs
4 = Train to Gain
5 = Foundation Degrees
6 = Skills for Life
7 = learndirect courses
8 = Jobcentre Plus contracts
9 = Professional body training
10 = Industry recognised certificate/ qualification
11 = Training not leading to qualification/certificate
12 = All equal
13 = Other

A10 In which occupational areas do you provide work-based learning? - Administration, IT, Management & Professional
1 = Administration, IT, Management & Professional

A10 In which occupational areas do you provide work-based learning? - Agriculture
1 = Agriculture

A10 In which occupational areas do you provide work-based learning? - Construction
1 = Construction

A10 In which occupational areas do you provide work-based learning? - Customer Service, Retailing and Wholesaling
1 = Customer Service, Retailing and Wholesaling

A10 In which occupational areas do you provide work-based learning? - Engineering
1 = Engineering

A10 In which occupational areas do you provide work-based learning? - Finance, Insurance and Real Estate
1 = Finance, Insurance and Real Estate

A10 In which occupational areas do you provide work-based learning? - Health and Beauty
1 = Health and Beauty

A10 In which occupational areas do you provide work-based learning? - Health, Care, Education and Public Services
1 = Health, Care, Education and Public Services

A10 In which occupational areas do you provide work-based learning? - Hospitality, recreation and travel
1 = Hospitality, recreation and travel

A10 In which occupational areas do you provide work-based learning? - Manufacturing, including Food and Drink
1 = Manufacturing, including Food and Drink

A10 In which occupational areas do you provide work-based learning? - Media and printing
1 = Media and printing

A10 In which occupational areas do you provide work-based learning? - Transportation
1 = Transportation

A10 In which occupational areas do you provide work-based learning? - No one area/all equal
1 = No one area/all equal

A11 What is your main area of provision?
1 = Administration, IT, Management & Professional
2 = Agriculture
3 = Construction
4 = Customer Service, Retailing and Wholesaling
5 = Engineering
6 = Finance, Insurance and Real Estate
7 = Health and Beauty
8 = Health, Care, Education and Public Services
9 = Hospitality, recreation and travel
10 = Manufacturing, including Food and Drink
11 = Media and printing
12 = Transportation
13 = No one area/all equal
14 = Other

B1A Does your organisation have a written strategy (either as part of wider strategy or on its own) outlining how you intend to ….. use technology to manage and administer work-based learning more efficiently?
1 = Yes, within a wider strategy
2 = Yes, within our ICT strategy
3 = No

B2 To what extent do you agree or disagree that the senior management team in your organisation has the appropriate knowledge and skills to make effective use of technology to support Work-based learning?
1 = Strongly agree
2 = Agree
3 = Disagree
4 = Strongly disagree
5 = Don’t know

B3 Which of the following statements best describes the way technology is managed in your organisation?
1 = There is no explicit managerial accountability for technology issues
2 = Technology management is devolved with no overall coherence across the organisation
3 = There is clear managerial accountability for technology issues
4 = There is clear managerial accountability for delivering and updating a coherent technology strategy

C1 Does your organisation have the following technology? - Computers at your premises for work-based learners’ use
1 = Computers at your premises for work-based learners’ use

C1 Does your organisation have the following technology? - Computers at your premises for learners’ use with fast internet access
1 = Computers at your premises for learners’ use with fast internet access

C1 Does your organisation have the following technology? - Laptops for loan to learners in the workplace
1 = Laptops for loan to learners in the workplace

C1 Does your organisation have the following technology? - Digital cameras for work-based learners’ use
1 = Digital cameras for work-based learners’ use

C1 Does your organisation have the following technology? - Video cameras for work-based learners’ use
1 = Video cameras for work-based learners’ use

C1 Does your organisation have the following technology? - Video-conferencing facilities for use with work-based learners
1 = Video-conferencing facilities for use with work-based learners

C1 Does your organisation have the following technology? - Electronic whiteboards for use with work-based learners
1 = Electronic whiteboards for use with work-based learners

C1 Does your organisation have the following technology? - Data projectors
1 = Data projectors

C1 Does your organisation have the following technology? - Mobile devices that are used for learning such as PDA or mobiles
1 = Mobile devices that are used for learning such as PDA or mobiles

C1 Does your organisation have the following technology? - Specialist equipment/software
1 = Specialist equipment/software

C1 Does your organisation have the following technology? - Digital voice recorders
1 = Digital voice recorders

C1 Does your organisation have the following technology? - Laptops for consultants/assessors
1 = Laptops for consultants/assessors

C1 Does your organisation have the following technology? - Tablets/memo pads
1 = Tablets/memo pads

C1 Does your organisation have the following technology? - Student response/voting systems
1 = Student response/voting systems

C2 Does your organisation have the following infrastructure? - A computer network accessible remotely by work-based learners
1 = A computer network accessible remotely by work-based learners

C2 Does your organisation have the following infrastructure? - A computer network accessible remotely by staff
1 = A computer network accessible remotely by staff

C2 Does your organisation have the following infrastructure? - A dedicated website to support work-based learners
1 = A dedicated website to support work-based learners

C2 Does your organisation have the following infrastructure? - On-site technical support for learners
1 = On-site technical support for learners

C2 Does your organisation have the following infrastructure? - Technical support for learners when off-site
1 = Technical support for learners when off-site

C2 Does your organisation have the following infrastructure? - A Virtual Learning Environment
1 = A Virtual Learning Environment

C2 Does your organisation have the following infrastructure? - Other ICT infrastructure
1 = Other ICT infrastructure

C4 Overall how satisfied are you that your work-based learners have access to the appropriate technology they need?
1 = Very satisfied
2 = Satisfied
3 = Unsure
4 = Unsatisfied
5 = Very unsatisfied

C6 Does your organisation currently use technology to….. - Register learners
1 = Register learners

C6 Does your organisation currently use technology to….. - Help assess the initial skill needs of work-based learners
1 = Help assess the initial skill needs of work-based learners

C6 Does your organisation currently use technology to….. - Help assess the training needs of employers you work with
1 = Help assess the training needs of employers you work with

C6 Does your organisation currently use technology to….. - Help tutors develop paper-based work-based learning materials
1 = Help tutors develop paper-based work-based learning materials

C6 Does your organisation currently use technology to….. - Help tutors develop electronic-based learning materials
1 = Help tutors develop electronic-based learning materials

C6 Does your organisation currently use technology to….. - Provide tutor support to work-based learners
1 = Provide tutor support to work-based learners

C6 Does your organisation currently use technology to….. - Support collaboration between learners eg through discussion groups
1 = Support collaboration between learners eg through discussion groups

C6 Does your organisation currently use technology to….. - Support collaboration between staff
1 = Support collaboration between staff

C6 Does your organisation currently use technology to….. - Help monitor work-based learners’ progress
1 = Help monitor work-based learners’ progress

C6 Does your organisation currently use technology to….. - Help work-based learners monitor their own progress
1 = Help work-based learners monitor their own progress

C6 Does your organisation currently use technology to….. - Assess work-based learners for certification
1 = Assess work-based learners for certification

C6 Does your organisation currently use technology to….. - Support learners progress to other learning opportunities
1 = Support learners progress to other learning opportunities

C6 Does your organisation currently use technology to….. - Communicate and share documents with employers
1 = Communicate and share documents with employers

C7A Approximately how many of your work-based learning programmes or courses include: 'E-mail between learner and tutor'?
1 = All
2 = Most
3 = Some
4 = None

C8 Have you introduced an integrated learner management system which lets learners manage their evidence portfolios online?
1 = Yes
2 = No

D2A In which learning programmes do you use computer-based learning materials: 'Admin, IT, Management & Professional'?
1 = Use e-learning resources
2 = Do NOT use e-learning resources
3 = Do not deliver in this area

D4 What is the source of your computer-based learning resources? - Commercial bought-in products
1 = Commercial bought-in products

D4 What is the source of your computer-based learning resources? - Freely available on-line
1 = Freely available on-line

D4 What is the source of your computer-based learning resources? - Developed in-house
1 = Developed in-house

D4 What is the source of your computer-based learning resources? - Developed in partnership
1 = Developed in partnership

D5 Which organisations have you collaborated with in order to develop computer-based learning resources? - Other WBL providers
1 = Other WBL providers

D5 Which organisations have you collaborated with in order to develop computer-based learning resources? - FE Colleges
1 = FE Colleges

D5 Which organisations have you collaborated with in order to develop computer-based learning resources? - Industry or trade body
1 = Industry or trade body

D5 Which organisations have you collaborated with in order to develop computer-based learning resources? - Employer
1 = Employer

D5 Which organisations have you collaborated with in order to develop computer-based learning resources? - Software developer
1 = Software developer

D5 Which organisations have you collaborated with in order to develop computer-based learning resources? - Awarding bodies
1 = Awarding bodies

D5 Which organisations have you collaborated with in order to develop computer-based learning resources? - None
1 = None

D6 Will future income or cost savings from the use of computer-based learning resources you have developed yourself or in partnership cover the cost of their development?
1 = Future income will cover costs
2 = Cost savings from using the resources will cover costs
3 = Future income and cost savings will cover costs
4 = Neither future income nor cost savings will cover costs
5 = Do not know

D7A Overall how would you rate: 'Your organisation’s knowledge about the availability of commercial and free computer-based learning resources'?
1 = Very good
2 = Good
3 = Poor
4 = Very poor
5 = Do not know

D8A Have you identified any of the following benefits of using computer based resources compared with more traditional resources: 'It has attracted more learners'?
1 = Yes - we have evidence
2 = Yes, but have no evidence
3 = No
4 = Do not know

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - More efficient management and administration of learning
1 = More efficient management and administration of learning

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - Increased the choice of learning opportunities offered
1 = Increased the choice of learning opportunities offered

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - Increased the choice of methods of learning for learners
1 = Increased the choice of methods of learning for learners

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - Improved the quality of learning delivered
1 = Improved the quality of learning delivered

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - Tailored the learning experience more closely to individual learner needs
1 = Tailored the learning experience more closely to individual learner needs

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - More effective assessment of learning
1 = More effective assessment of learning

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - Attracted more learners
1 = Attracted more learners

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - Attract different groups of learners
1 = Attract different groups of learners

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - Increased the motivation of learners
1 = Increased the motivation of learners

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - Increased the motivation of staff
1 = Increased the motivation of staff

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - Increased collaboration between staff
1 = Increased collaboration between staff

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - Saved time for tutors, assessors and verifiers
1 = Saved time for tutors, assessors and verifiers

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - Increased retention
1 = Increased retention

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - Increased completion
1 = Increased completion

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - Increased achievement
1 = Increased achievement

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - Increase learner satisfaction
1 = Increase learner satisfaction

D9 Overall what impacts do you believe your use of ICT and e-learning has had? - NONE
1 = NONE

E5 If you have a gap what is the skills gap? - ICT user skills such as using word-processing or spreadsheets
1 = ICT user skills such as using word-processing or spreadsheets

E5 If you have a gap what is the skills gap? - Using specialist software packages
1 = Using specialist software packages

E5 If you have a gap what is the skills gap? - Using technology to develop paper-based learning materials
1 = Using technology to develop paper-based learning materials

E5 If you have a gap what is the skills gap? - Developing electronic learning materials
1 = Developing electronic learning materials

E5 If you have a gap what is the skills gap? - Teaching and facilitating on-line
1 = Teaching and facilitating on-line

E5 If you have a gap what is the skills gap? - Using technology face-to-face with students
1 = Using technology face-to-face with students

E5 If you have a gap what is the skills gap? - Knowledge of how to best use technology resources
1 = Knowledge of how to best use technology resources

E5 If you have a gap what is the skills gap? - Knowledge of how to access technology based learning resources
1 = Knowledge of how to access technology based learning resources

E5 If you have a gap what is the skills gap? - Knowledge of how to use technology to manage learning
1 = Knowledge of how to use technology to manage learning

F1A How effective have you found partnership working with the following organisations: 'Technology suppliers'?
1 = Effective
2 = Average
3 = Not very effective
4 = Not worked with
5 = Do not know

F2 What do you think are the three main barriers to your organisation using technology to manage or deliver e-learning in the next two years? - Lack of knowledge about its potential use and implementation
1 = Lack of knowledge about its potential use and implementation

F2 What do you think are the three main barriers to your organisation using technology to manage or deliver e-learning in the next two years? - Lack of skills amongst staff to implement e-learning
1 = Lack of skills amongst staff to implement e-learning

F2 What do you think are the three main barriers to your organisation using technology to manage or deliver e-learning in the next two years? - Lack of capital funding
1 = Lack of capital funding

F2 What do you think are the three main barriers to your organisation using technology to manage or deliver e-learning in the next two years? - Lack of suitable e-learning materials
1 = Lack of suitable e-learning materials

F2 What do you think are the three main barriers to your organisation using technology to manage or deliver e-learning in the next two years? - Lack of demand from employers
1 = Lack of demand from employers

F2 What do you think are the three main barriers to your organisation using technology to manage or deliver e-learning in the next two years? - Lack of demand from learners
1 = Lack of demand from learners

F2 What do you think are the three main barriers to your organisation using technology to manage or deliver e-learning in the next two years? - Our organisation’s ICT infrastructure
1 = Our organisation’s ICT infrastructure

F2 What do you think are the three main barriers to your organisation using technology to manage or deliver e-learning in the next two years? - Our ability to provide technical support
1 = Our ability to provide technical support

F2 What do you think are the three main barriers to your organisation using technology to manage or deliver e-learning in the next two years? - Employers’ ICT infrastructure
1 = Employers’ ICT infrastructure

F2 What do you think are the three main barriers to your organisation using technology to manage or deliver e-learning in the next two years? - Time to investigate or implement e-learning
1 = Time to investigate or implement e-learning

F2 What do you think are the three main barriers to your organisation using technology to manage or deliver e-learning in the next two years? - Insufficient return on our investment
1 = Insufficient return on our investment

F4B If you had access to capital funding to invest in technology in the future what would you use it for?
1 = Replacing existing computers
2 = Purchasing additional computers
3 = Introducing a new e-portfolio system
4 = Upgrading the computer network
5 = Purchasing electronic whiteboards
6 = Develop new learning materials
7 = Purchasing mobile learning technology
8 = Internet/IT access for all learners
9 = Don’t know
10 = Other

F5A If capital grants were made available for future investment would your organisation be prepared to make a contribution to that capital investment?
1 = Yes
2 = No
3 = Don't know

F5B If your organisation is not prepared to make a contribution, why not? - Lack of funds
1 = Lack of funds

F5B If your organisation is not prepared to make a contribution, why not? - Don't know/no comment
1 = Don't know/no comment

F4 If you had access to capital funding to invest in technology in the future what would you use it for? - Replacing existing computers
1 = Replacing existing computers

F4 If you had access to capital funding to invest in technology in the future what would you use it for? - Purchasing additional computers
1 = Purchasing additional computers

F4 If you had access to capital funding to invest in technology in the future what would you use it for? - Introducing a new e-portfolio system
1 = Introducing a new e-portfolio system

F4 If you had access to capital funding to invest in technology in the future what would you use it for? - Upgrading the computer network
1 = Upgrading the computer network

F4 If you had access to capital funding to invest in technology in the future what would you use it for? - Purchasing electronic whiteboards
1 = Purchasing electronic whiteboards

F4 If you had access to capital funding to invest in technology in the future what would you use it for? - Develop new learning materials
1 = Develop new learning materials

F4 If you had access to capital funding to invest in technology in the future what would you use it for? - Purchasing mobile learning technology
1 = Purchasing mobile learning technology

F4 If you had access to capital funding to invest in technology in the future what would you use it for? - Internet/IT access for all learners
1 = Internet/IT access for all learners

F4 If you had access to capital funding to invest in technology in the future what would you use it for? - Don’t know
1 = Don’t know

A2 How would you best describe your organisation?
1 = National provider/Industry training body/Employer
2 = Regional provider
3 = Local/Voluntary/community provider
4 = FE College/HE Institution

A3B If you are responding on behalf of more than one of your organisation’s sites how many sites are you responding on behalf of?
1 = 1 to 2
2 = 3 to 4
3 = 5 to 9
4 = 10/+

A5 Approximately how many people does your organisation employ who manage, support or deliver work-based learning?
1 = 1 to 10
2 = 11 to 30
3 = 31/+

A7 Approximately how many work-based learners did your organisation train or support in the last month?
1 = 1 to 99
2 = 100 to 299
3 = 300/+

A9 What is the main type you deliver??
1 = Entry to Employment/NVQs/Train to Gain
2 = Others

A11 What is your main area of provision?
1 = Administration, IT, Management/Finance, Insurance, Real Estate/Media, Printing
2 = Agriculture/Construction
3 = Customer Service, Retailing and Wholesaling/Health & Beauty/Hospitality, recreation and travel/Transportation
4 = Engineering/Manufacturing
5 = Health, Care, Education and Public Services
6 = No one area/all equal

A6 Approximately how many tutors, assessors and verifiers do you employ?
1 = 1 to 5
2 = 5 to 10
3 = 11 to 20
4 = 21 to 50
5 = 51/+

E1A In terms of ICT user skills, for example using word-processors or spreadsheets, please indicate the percentage of your tutors, assessors and verifiers that belong to each category: 'Beginner'?
1 = 0% - 10%
2 = 11% - 20%
3 = 21% - 30%
4 = 31% - 40%
5 = 41% - 50%
6 = 51% - 60%
7 = 61% - 70%
8 = 71% - 80%
9 = 81% - 90%
10 = 91% - 100%

F3B If you plan to invest in learning technology in 2009-2010, approximately how much is planned?
1 = Up to £5,000
2 = £5,001 to £10,000
3 = £10,001 to £30,000
4 = £30,001 to £50,000
5 = £50,001/+

B1 Written strategy covers all aspects
1 = None
2 = Some
3 = All

Agree/disagree SMT has skills
1 = agree
2 = disagree
3 = Don't know

Level of E-maturity
1 = not yet started
2 = early stages
3 = developing
4 = established
5 = embedded

detailed level of E-maturity
1 = under 40
4 = 40-50
5 = 50-60
6 = 60-70
7 = 70-80
8 = 80-90
9 = 90-100
10 = 100-120