QO 12/95 Subject Overview Report - English
Higher Education Funding Council for England
Quality Assessment of English 1994-95
Summary
In 1994-95 assessment visits were made to 63 (72 per cent) of the 87 higher education providers of English literature and comparative literature in England and Northern Ireland. The institutions not visited were judged to be satisfactory on the basis of their self- assessment reports. The quality of education was judged to be excellent in 30 of the institutions visited (34 per cent of the total provision) and to be satisfactory in all of the remainder except for three. In two visits, the assessors judged the quality of provision in English to be unsatisfactory, and in one institution the provision was judged to be satisfactory in the undergraduate programmes and unsatisfactory in the postgraduate programmes.
This Report outlines the main findings of the assessment programme. It identifies excellence, discusses the quality of education in the subject, including the characteristics of good practice, and indicates areas where improvements might be made. One of the key conclusions is that English departments are diverse in their approaches to study. Different emphasis can be given to knowledge of literature, skills in the use of English and the exploration of the cultural contexts of English and its uses. In view of the very different approaches to the English curriculum, students selecting a course should check carefully the aims and learning objectives stated by the various providers.
Excellence was identified across a variety of programmes, institutions, approaches to subject delivery and assessments of the curricula. Positive features included: vigour in the curriculum; success in attracting capable, enthusiastic students; widening of access, - particularly to mature, returning students - without any diminution in quality; high retention rates; student achievement that in general reflects considerable intellectual challenge; the value attached to providing knowledge and skills useful in employment and further study; positive views held by past and present students about the quality of their learning experience; and excellent staff-student relations.
Other areas of the provision of English offer opportunities for further improvement. For the benefit of students, many providers need to articulate more clearly the relationship between subject aims, methods of learning, criteria and methods of assessment, and intended learning objectives. In about half the providers visited quality assurance processes did not effectively impact on the quality of English provision. Many providers could improve the integration of information technology (IT) within the curriculum, in line with stated aims and objectives. About half the classes observed could have been excellent with the application of greater intellectual rigour, a more effective application of the chosen methods of teaching, or considering more carefully the part played by students in small groups.
In the growing postgraduate provision, improvements in the arrangements for supporting students and returning work promptly are needed in almost half the providers. In approximately half of the visits, library provision was considered barely adequate for the courses provided. Although almost all English providers include preparation for employment in their aims and objectives, in practice such aims are seldom articulated in the form of specific learning objectives. The quality of information about the careers pursued by English graduates is inadequate in most institutions. All providers could further improve the overall quality of provision in English by taking up available opportunities for staff to identify and develop more widely the existing good practice in teaching, learning and assessment.
Introduction 1. This Overview Report presents the findings of the assessment in 1994-95 of the quality of higher education provided in English literature and comparative literature by universities and colleges in England and Northern Ireland. It has been derived mainly from the reports of 63 assessment visits carried out in institutions. Its main purposes are to highlight positive features, to assist in the dissemination of good practice and to suggest areas where improvements might be made. 2. English literature and comparative literature are taught in 85 universities and colleges in England and two in Northern Ireland. In all, 58 universities, six colleges of the University of London, 22 colleges of higher education and one college of further education (listed in the annex) provide substantial studies in these subjects which, for the remainder of this Report, will be referred to as English. 3. The variety of education available in English is very wide and offers students considerable diversity between institutions and within some study programmes. Approaches to English range from the teaching of established canons of literature to an emphasis on exploring the relationship of texts and contemporary social issues, while a small number of providers have a pluralist approach. The variety encountered extends to related subjects such as film, drama, creative writing, English language and linguistics, the literature of other English-speaking countries and cultural studies. Approximately 80 per cent of the providers offer a degree of flexibility and choice to their students, either by using unitised or modular structures, or by designing courses with optional studies. Although undergraduate programmes represent the main body of higher education in English, 80 per cent of the providers of English either offer, or are developing, taught postgraduate studies. Assessment Sample 4. A total of 87 self-assessment reports were prepared by institutions during 1994 and 55 claimed excellence. Following scrutiny of the self-assessments by assessors, 43 were judged to have made a prima facie case for excellence and were included in the assessment programme. A further 20 visits were arranged to ensure a representative sample. 5. The quality of education was judged to be excellent in 30 of the institutions visited (34 per cent of the total provision funded by HEFCE and DENI and 48 per cent of the visits). All but three of the other providers were judged to provide a satisfactory education. In two visits, the assessors judged the quality of provision in English to be unsatisfactory, and in one institution the provision was judged to be satisfactory in the undergraduate programmes and unsatisfactory in the postgraduate programmes. Arrangements for the re-assessment of the quality of English in these three institutions are in hand. Aims, Objectives and Curricula 6. The overwhelming majority of providers declare aims and objectives consonant with the mission and purposes of their institutions, which usually emphasise excellence in teaching and research, the widening of access, and serving the economic and social needs of region and community. The first two of these are generally fulfilled in English. The assessors often noted a correlation between the level of activity in scholarship and research and the quality of teaching. English as a discipline also offers an important avenue of access to higher education for mature students and for those with non-standard entry qualifications. Nearly 20 per cent of the institutions visited provide first-year studies in colleges of further education under franchise arrangements, varying from one or two local colleges to, in a few cases, up to 10 quite distant institutions. The assessors generally reported favourably on the quality of franchise provision, especially in terms of its contribution to the widening of access. 7. Approximately half the institutions visited provide English in some form of modular structure, and a further third report plans for developing schemes using units, courses or modules within degree programmes. This is generally on a semester basis, though many retain teaching terms. The most extreme form of modular structure, where students have an entirely free choice in devising their programme of studies after the first year, is only operated in about 10 per cent of the visited providers. Where this is the case, the assessors often raised questions about coherence and progression in the curriculum, as well as the quality of the processes for students to make informed choices. The normal pattern is some form of core or prescribed structure, with a varying number of options. 8. About a quarter of the institutions visited offer English students the opportunity to include in their programme other subjects, independent study modules and periods of study overseas. A small minority of providers now include very successful work placements. 9. Subject aims and objectives show considerable variety of approach, matching the different traditions and interpretations of a very diverse sector. In over two-thirds of the provision, the curricula were judged to be varied, up to date and well developed, and successfully fulfilling the aims and objectives of the subject. In a number of instances where the institutions' English provision was not fully attaining excellence, the assessors commented that overall aims, and more specifically the learning objectives of specific course components, were not fully rationalised or articulated for the benefit of students and staff. In these instances, the assessors asked the providers to consider ways of developing them. 10. In provision judged to be excellent, the subject's aims and objectives are clearly focused and reflect current views on the nature of the curriculum and the vigorous debate that takes place in the academic community concerning the definition of English. Students of English were only rarely unaware of the contemporary debate over the nature of the curriculum, and whether it should remain traditionally based on the accepted canons of literature and literary theory, or reflect current needs and social issues in the selection of topics. In selecting courses, however, students need to be alert to alternative approaches. The assessors identified excellence in several alternative models, including the extensive study of all major periods of literature; giving students an understanding of the meanings of literary texts together with the application of literary theory; and the exploration of written and spoken English as a reflection of the cultural context. In all the provision judged to be excellent, the preferred approach to the study of literature is complemented by an effective treatment of the acquisition of skills related to the uses of English. Intellectual rigour and a depth of treatment which create insight and understanding occur in the final years of the undergraduate programmes that were judged overall to be excellent. In many institutions, foundation or compulsory elements of the programme dealing with critical methodology and/or theoretical studies are central to the development of knowledge, understanding and skills. Such elements commonly relate closely either to an historical/chronological base or a cultural/contextual one. Most providers aim to link theory to general practice, but students cannot always make appropriate connections, often because the relationship between the different components and stages of their programme is poorly expressed. 11. The most common subject aim, identified by nearly three- quarters of the providers, is to develop in students the skills associated with the critical analysis of literature and language. Although variously expressed, the development of analytical competence and the skills of writing and oral presentation are emerging as important common factors in the discipline's own conception of its value and function. In some cases (about 20 per cent of institutions visited), an explicit aim to develop creative writing benefits the quality and nature of the skills fostered. Those providers whose curriculum is framed in terms of learning outcomes make explicit statements about the forms of competence in English to be acquired and assessed. Other providers assume the importance of skills. Whilst almost all English providers include preparation for employment in their aims, in practice such aims are seldom articulated in the form of specific learning objectives. Frequently, their latent employment value is understated, when in practice the students of English almost invariably acquire abilities to enquire, make sound judgements, write clearly and succinctly and meet tight deadlines. 12. In addition to undergraduate programmes, more than 80 per cent of the institutions offer postgraduate taught courses, or are developing them. In all but a few cases the curricula are well designed to fulfil the stated aims and objectives. The assessors often commented favourably on the quality of the curricula for postgraduate courses, particularly in terms of the high level of satisfaction expressed by most students of its relevance to their needs. Student Learning Experience 13. Students of English experience a wide variety of teaching and learning methods. Lectures and seminars remain the most frequently employed means of organised group teaching. They are generally most successful when supplemented by student presentations that are often explicitly linked to the development of skills as well as to the evolution of discipline-specific knowledge. The assessors identified some excellent video and other material produced by the students, as well as some exciting experimentation with carefully designed distance-learning or similar resource-pack materials. There is, however, little direct evidence that the means of developing and supporting independent learning are being fully addressed by most providers that set out to achieve it. Although a few institutions retain one-to-one or small group tutorials, the existence of this method of teaching is reported to be under pressure because of increased student numbers and a declining unit of resource. Individual tutorials are, however, common, and contribute to the students' confidence that they are making academic progress. 14. During each visit a substantial, representative proportion of classes was observed. In all, about 40 per cent were judged to be excellent, approximately 55 per cent satisfactory, and some 5 per cent unsatisfactory. In institutions where the assessors judged the overall quality of education to be excellent, the proportion of classes rated excellent averaged approximately 50 per cent and was sometimes as high as 70 per cent. 15. Excellence in teaching and learning was characterised by: careful planning and formulation of well-defined objectives for the session; the clear exposition of new material; an innovative selection of challenging texts or data, in many cases drawing on up- to-date scholarly material or the teacher's own research; well- focused elicitation, based on careful listening; students displaying confidence and self-expression, often associated with a critique of the product of self-directed work; the fostering of genuinely open debate about the nature of the subject and current debates within it; and the setting of well- judged recommendations for further reading or follow-up assignments. Flair, enthusiasm and the lecturers' ability to inspire students also featured strongly. 16. A notable strength of English teaching is the effective match between the student learning experience and the expressed aims and objectives. Other features of excellence include the links between the particular class and the curriculum as a whole. In one-third of providers, the assessors recorded the beneficial impact of scholarship and research on the quality of the students' learning experience. Exceptionally, also highlighted was the students' quality of experience in undertaking studies with a high degree of independence, supported by excellent tutorial guidance and well- designed course materials. 17. In the classes judged by the assessors to be satisfactory, most sessions included some elements of good practice, and generally employed a wide range of learning materials and supporting documents. They also displayed aspects deserving improvement. The main recurring need was to articulate more clearly to students the particular part the class played in meeting the course objectives. 18. Other aspects in observed classes judged to require improvement included a lack of rigour and intellectual challenge, an absence of overall structure or a failure to clarify key points of learning, or a tendency for some students to lose interest. Some lecturers and tutors appeared to have difficulty making the most of two and three-hour blocks of classwork, failing to vary teaching methods and duration of activity. In a number of observed seminars, students were given too few opportunities to contribute, and were consequently encouraged to become relatively passive. Generally, such classes also failed to stimulate appropriate expectations of further progression in other parts of the course. 19. In the providers judged to be excellent, the English teaching teams were generally developing a shared understanding of the nature of excellence in learning and teaching within the stated aims. However, few providers have fully in place the means of identifying and disseminating good practice. Whereas the direct observation of teaching in English presented on the whole a very positive picture, it is nevertheless clear that there is a need for academic staff to do more systematically to identify and discuss good practice. 20. Much care is taken to ensure that methods of assessment are effective, fair and appropriate to aims and objectives. Within these parameters there are many examples of willingness to experiment both with innovative methods of assessment and with the weighting between unseen examination and course work, though excessive reliance on either method elicited critical comments from the assessors. Some methods reported as highly effective when they match the expressed educational objectives include: setting challenging examination questions requiring of the students careful research and analysis; dissertations; projects; portfolios of work; presentations; independent study and self-directed work; oral examinations; original writing; book and drama reviews; drama production plans; bibliographic exercises; and video production. In contrast, a number of providers were criticised for: an over-dependence on traditional written examinations that neglect the assessment of student achievement of some stated objectives related to skills in, for example, creative writing or the use of IT; uncertainty about marking criteria; and the absence of double-marking to confirm attainment. Overall, the evidence indicates that while there is much that is lively and innovative in the assessment of English, there is a need to develop a closer match between modes of assessment and the stated objectives, building upon the instances of good practice. 21. Most reports of assessment visits comment favourably on the quality of student support systems. Good practice, encountered in all those providers judged to be excellent and in approximately one-third of those judged to be satisfactory, involves the application of academic and personal support for students and offering them regular and comprehensive feedback. Personal tutors are backed up by the institution's central support services, which include counselling. Handbooks, brochures and module guides provide valuable information. In addition, these effective systems operate alongside a commitment to return marked assignments on time. 22. Students, past and present, frequently commented on the quality of support from English staff. Pastoral and academic support take many forms, including year-group tutors, supervisors and personal tutors, though rising pressures on staff time are making it increasingly difficult to maintain one-to-one tutorial systems. Where the development of independent study and thought is included in the stated aims, almost half the providers are successful in this. Factors include better tutorial support in the first stages, special attention to the identified needs of non-standard entrants and mature students, and increasing, controlled, progression to independent study. By far the most frequent criticism by students of providers judged overall to be satisfactory or unsatisfactory was the slow turnaround time for marked assignments. Other criticisms concerned the extent and usefulness of written feedback, the problems of making informed decisions about which courses to select within recently introduced modular schemes, and the difficulties that students transferring from franchised colleges experience in adjusting to the challenge of HE environments. With some notable exceptions, MA students were less satisfied than undergraduates with the range and quality of support provided. In almost half the assessment visits, the arrangements within the postgraduate programmes for teaching research methods and marking and returning students' written work attracted repeated criticism from students and the visiting assessors. 23. The overall quality of available teaching accommodation is good, but can be variable, and some departments suffer from noisy or overcrowded facilities. Disadvantages for students are particularly evident when the increase in student numbers has not resulted in a review and improvement in the quality of accommodation available. 24. In general, students and staff are benefiting from recent investments in IT facilities. Where these are most effective, staff and students have access to networks, and IT is fully integrated into the English curriculum. A significant number of institutions now have plans for the larger-scale introduction of computer-assisted learning, use of Hypertext and other multimedia initiatives, but many providers are still not meeting their aims and objectives in this area. 25. In all the institutions judged to be providing an excellent education in English and in a few of those judged to be satisfactory, library facilities are excellent and well matched to the curriculum. In some cases, libraries have developed a wide range of facilities to support learning and have been reorganised as learning resource centres with a clear brief to support and encourage independent study by students. Close liaison between the library and the department to arrange, for example, flexible lending and opening hours, and a focus upon texts and services that serve the stated learning objectives, offer important ways of securing suitable facilities without necessarily possessing the finest collections of literature. Students in some institutions are offered a range of departmental, university and college collections, and inter-library loans and external database services are commonly used. Approximately 50 per cent of Quality Assessment Reports, on the other hand, consider library facilities inadequate for the courses they support. The most common criticisms made by the assessors, in over 40 per cent of Reports, are a shortage of reading spaces and of texts. The assessors note the efforts of some staff to compensate by issuing extracts and other photocopied notes, and are generally critical of the disadvantage this brings to the students who wish to read widely and cultivate a love of literature. In a few cases, insufficient care has been taken to make library facilities consistently available to all students across a number of sites. 26. English in higher education is taught by committed and scholarly groups of people. Many English teachers are actively publishing, make professional contributions to the subject nationally and internationally, and also attend, contribute to, and organise conferences. Participation in such conferences contributes to the debate about the nature of the discipline, and is in turn gradually reflected in curricula and quality of teaching. Students in final undergraduate stages and in postgraduate programmes generally benefit from the inclusion of current scholarly and research interests in optional courses. However, where staff have in the past done little research and their institutions have sought to increase research activity by teachers, some tension is evident and academic staff are not always able to give proper attention to sustaining scholarship and improving the quality of education. In a few cases, the inclusion in the curriculum of specific courses linked to staff interests without a clear rationale has led to a less coherent overall student learning experience. 27. In many institutions, recent staff recruitment has led to an increase in young staff with innovative ideas and a preference for team approaches, working alongside more experienced staff in English. The overall gender balance remains weighted towards males. In the best practice, new staff receive induction and also benefit from being attached to a mentor. Some recently appointed staff are obliged to undertake a Certificate in Teaching and Learning. The increasing use of part-time tutors and graduate students is most effective when they are included in these aspects of training and are able to participate fully in departmental life. This, however, is not always the case. 28. Many English subject groups are exploring ways of enhancing their teaching skills. Examples of team teaching, peer review of teaching within the classroom and student evaluation of teaching are, usually, significant factors in excellence. A few institutions have established the quality of teaching as a prominent criterion for promotion. Appraisal systems are generally in operation, and in the most effective providers the outcomes contribute to the identification of staff development needs. However, a common feature of departments and schools providing a satisfactory quality of English is that academic staff tend not to participate greatly in institutionally-devised programmes of staff development, particularly in relation to improvements in teaching methods and approaches. 29. Sensitive but vigorous academic leadership is often found to be crucial to the effective provision of English and to the quality of the student learning experience. Such leadership enables clear policies and procedures to be applied and reviewed, and contributes to a sense of common purpose in a period of widespread change and expansion. Where effective management is less in evidence, problems relating to administration occur at times, particularly in the area of taught MA programmes, and the sometimes hasty introduction of modular schemes. The assessors were also concerned in some instances that the growth of a network of franchised courses deserved closer management. 30. Almost all English subject groups operate explicit processes of quality assurance and control within an institutional framework, but these are fully applied to improving the quality of English in only half of the institutions visited. Most departments regularly seek student opinion through questionnaires. Where there is excellence, the response to identified needs and issues is swift and the results of action are communicated explicitly to students. For example, where opinion from students, external examiners and others is collected, analysed, considered and acted upon as part of a robust annual or biennial monitoring exercise, the nature of quality and the means to improve it are better understood. However, where there is less systematic commitment to quality assurance, a reliance on informal channels of communication does not always protect or enhance the quality of provision. A high number of providers have systems that are only partially understood by staff and students; documentation and information on quality assurance processes often need improvement. 31. The external examiner's role in quality assurance is valued by providers, particularly in relation to the moderation of academic standards at a time of rapid changes in curricula and the size and nature of the student body. A few institutions have relied excessively on one individual. Where the external examiner has participated actively in course development and assessment, the majority of institutions respond positively and comprehensively to the reports. Student Achievement 32. Student numbers in English have increased considerably over recent years and recruitment is generally buoyant, with a significant minority of institutions attracting over 20 applications per place. Standard entrants are very well qualified overall, with nearly 40 per cent of institutions attracting students with average GCE A-Level scores of over 20 points. The student profile in English is now very diverse. The majority of English programmes in almost all institutions are attracting proportions of mature students in excess of 30 per cent. 33. Most institutions have sought to widen access to English courses. Some of the departments in those institutions that are committed to widening access are much more successful than others in attracting non-standard and mature entrants; an important factor is the introduction of appropriate, proactive admissions strategies. Just over a third of institutions have specific links with access courses or franchise operations, and the proportion of local students has increased. Few institutions have formal arrangements for the accreditation of prior learning. Students from ethnic minorities are rare, except in a few isolated cases. About two-thirds of the students are female. English programmes attract significant numbers of international students in many institutions. 34. Progression and completion rates in English are high in almost all courses and programmes, with some 40 per cent of institutions demonstrating overall cohort wastage of less than 10 per cent for full-time undergraduates. Retention rates lower than 80 per cent are rare in full-time undergraduate programmes. Retention rates are, however, generally lower on taught postgraduate programmes and even lower on part-time routes. Departments providing English are generally well informed about the reasons for student withdrawal or transfer, and there are encouraging instances of causes being examined and remedied. Within modular schemes, where students exercise choice over moving into and out of subjects each year, English generally proves to be popular with students and gains from internal transfers between study programmes. 35. The proportion of First and Upper Second class honours degrees is increasing in most institutions, and ranges from a low of 33 per cent to a high of 88 per cent. High proportions of Firsts and Upper Seconds are sometimes found in providers judged to be satisfactory overall. A low percentage of Firsts was occasionally commented on by the assessors. A number of institutions award no Third class degrees or fails. Postgraduate achievements are very good, with outstanding work often mentioned by the assessors. 36. Given the wide range of academic attainment by students at the point of entry, the overall record of academic achievement indicates considerable academic progression by many students. Just over a quarter of the Quality Assessment Reports specifically acknowledge academic progress, sometimes referred to in self- assessment documents as `value-added', in line with stated aims. Some providers now monitor very closely the relationship between results and entry qualifications, supporting the record of significant personal academic progress. Enthusiastic comments by students, past and present, confirm the value of English courses, giving as instances `life enhancement', `career enhancement' and the achievement of good-to-excellent results by non-standard entrants and those with relatively modest entry qualifications. 37. The Quality Assessment Reports convey a strong sense of the acquisition of a solid body of knowledge, and the picture of skills acquired by students is also positive. Those frequently highlighted are: the ability to read critically, and to analyse problems, language, and writing; the ability to evaluate and make independent judgements, to give confident oral and written presentations, and to work as a member of a team; and the increased ability to master exceptionally heavy workloads. Reservations expressed in a minority of cases include: poor language use; poor presentation; inadequate referencing; unthinking response; and insufficient attention to theoretical issues. The acquisition of IT skills is commonly noted as a successful outcome of a course of study, but it is more often mentioned as being an area in need of development. In line with degree results, the quality of students' work in almost all the providers is at least satisfactory and is frequently very good, as confirmed by positive reports from the external examiners. 38. The quality of information about the careers pursued by English graduates is inadequate in most departments. Proportions of 1993 graduates in English reported to have found employment range from two-thirds to about one-fifth. Almost half the Quality Assessment Reports note the increasing numbers of students proceeding to further studies. The few employers of English graduates who were invited to meet the assessors valued highly the skills acquired by students. Conclusions 39. The overall picture that emerges from the assessment process is of a lively, expanding English provision. There is a healthy diversity in expressed aims between institutions and between courses and programmes, and students can select from a variety of curricula and learning approaches, confident of finding a programme of study which suits their needs. Almost half of the providers visited were judged to be excellent overall, and all those judged to be satisfactory contained some elements that were excellent. Excellence was identified across a variety of programmes, institutions and approaches to the delivery and assessment of the curriculum. Positive features were noted by the assessors. However, a number of elements of the provision of English offer opportunities for further improvement. The following features are the most prominent: a. Students have a wide selection of alternative approaches to English, reflecting a vigour in the curricula and the continuing debate concerning the nature of English. In selecting courses, students need to check the stated aims. b. All providers judged to be excellent offer curricula which relate clearly to well-focused aims for English and which often display considerable overall coherence at the same time as offering depth and choice. c. Many institutions have successfully widened access whilst maintaining quality, responding to increasingly diverse student profiles with choice and variety in the curricula. d. English attracts capable, enthusiastic students. Retention rates are very high and student achievements in general reflect considerable intellectual challenge and academic progress. e. There are indications of a convergence of views that students should acquire a range of skills through the study of English. Students are generally successful in developing valuable skills together with knowledge and understanding of the subject. f. Comments expressed by students, past and present, are almost unanimously positive about the quality of their learning experience. This is closely allied to the excellent staff-student relations which exist almost everywhere in English. g. In about half the providers visited, the quality assurance processes make insufficient impact on the quality of the teaching of English and should be improved. h. Many providers could improve the integration of IT within the curriculum, in line with stated aims and objectives. i. Many providers need to articulate more clearly for the benefit of students the relationship between subject aims, methods of learning, criteria and methods of assessment, and intended learning objectives. j. Over half the observed classes could have been excellent with the application of greater intellectual rigour, a more effective application of the chosen methods of teaching, or by considering more carefully the part played by students in small groups. k. In almost half the postgraduate programmes, improvements in the support provided for students in research methods and in marking and returning work are called for. l. In approximately half of the providers visited library provision was considered barely adequate for the courses provided. m. Whilst almost all English providers include preparation for employment in their aims and objectives, in practice such aims are seldom articulated in the form of specific learning objectives, and their value is frequently understated. In addition, the quality of information about the careers pursued by English graduates is inadequate in most institutions. n. All providers could further improve the quality of the overall provision in English by taking up more of the available opportunities for staff to identify and develop more consistently the existing good practice in teaching, learning and assessment. Annex Institutions Submitting a Self-assessment in English Institution Assessment Quality Outcome Assessment Report Anglia Polytechnic University Excellent Q89/95 Aston University Satisfactory Q7/95 Bath College of Higher Education Excellent Q4/95 Bedford College of Higher Education Satisfactory (Now part of De Montfort University) University of Birmingham Excellent Q135/95 Bolton Institute of Higher Education Satisfactory Bretton Hall Satisfactory University of Bristol Excellent Q165/95 University of Cambridge Excellent Q140/95 Canterbury Christ Church College Satisfactory Q61/95 University of Central England in Satisfactory Q97/95 Birmingham University of Central Lancashire Satisfactory Q214/95 Cheltenham & Gloucester College of Satisfactory Higher Education Chester College of Higher Education Excellent Q62/95 Chichester Institute of Higher Education Unsatisfactory Q167/95 (Formerly West Sussex Institute of Higher Education) De Montfort University Satisfactory Q195/95 University of Derby Satisfactory Doncaster College Satisfactory University of Durham Excellent Q20/95 University of East Anglia Satisfactory Q228/95 University of East London Excellent Q255/94 Edge Hill College of Higher Education Satisfactory University of Essex Satisfactory Q163/95 University of Exeter (undergraduate) Satisfactory (postgraduate) Unsatisfactory Q161/95 University of Greenwich Satisfactory Q151/95 University of Hertfordshire Satisfactory University of Huddersfield Satisfactory Q120/95 University of Hull Satisfactory Q57/95 Keele University Satisfactory * University of Kent at Canterbury Satisfactory Q117/95 King Alfred's College, Winchester Satisfactory Q126/95 Kingston University Excellent Q156/95 La Sainte Union College of Higher Satisfactory Education Lancaster University Excellent Q88/95 University of Leeds Excellent Q54/95 University of Leicester Excellent Q39/95 University of Liverpool Excellent Q3/95 Liverpool Institute of Higher Education Satisfactory Liverpool John Moores University Satisfactory University of London Birkbeck College Excellent Q130/95 Goldsmiths College Satisfactory King's College London Satisfactory Q45/95 Queen Mary and Westfield College Excellent Q254/94 Royal Holloway, University of London Satisfactory Q249/95 University College London Excellent Q21/95 Loughborough University of Technology Satisfactory University of Luton Satisfactory Q222/95 University of Manchester Satisfactory Q86/95 Manchester Metropolitan University Satisfactory Q8/95 Middlesex University Satisfactory Nene College Satisfactory University of Newcastle upon Tyne Excellent Q178/95 University of North London Excellent Q147/95 North Riding College Satisfactory Q131/95 University of Northumbria at Newcastle Excellent Q70/95 University of Nottingham Excellent Q30/95 The Nottingham Trent University Satisfactory Q235/95 The Open University Satisfactory University of Oxford Excellent * Oxford Brookes University Excellent Q141/95 University of Plymouth Satisfactory University of Portsmouth Satisfactory Q226/95 The Queen's University of Belfast Excellent Q213/95 University of Reading Satisfactory Q237/95 The College of Ripon & York St John Satisfactory Roehampton Institute Satisfactory S. Martin's College Satisfactory College of St Mark & St John Satisfactory Q185/95 St Mary's College Satisfactory Q148/95 University of Salford Satisfactory University of Sheffield Excellent Q170/95 Sheffield Hallam University Excellent Q28/95 University of Southampton Excellent Q246/95 Staffordshire University Satisfactory Q233/95 University of Sunderland Satisfactory Q44/95 University of Sussex Excellent Q41/95 University of Teesside Unsatisfactory Q206/95 Trinity and All Saints Satisfactory Q203/95 Thames Valley University Satisfactory University of Ulster Satisfactory University of Warwick Excellent Q29/95 University of the West of England, Bristol Excellent Q26/95 West London Institute of Higher Education Satisfactory (Now part of Brunel University) University of Westminster Satisfactory Q221/95 University of Wolverhampton Satisfactory Q152/95 Worcester College of Higher Education Satisfactory Q78/95 University of York Excellent Q5/95 * Quality Assessment Report not yet published. Copies of these Reports, price 2.00 pounds, are available from: Quality Assessment Division HEFCE Northavon House Coldharbour Lane BRISTOL BS16 1QD.