Consultancy for free: making the most of complaints

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Owen, Jane, Learning and Skills Development Agency (LSDA), corp creator. (2001) Consultancy for free: making the most of complaints.

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Item Type:	Document from Web
Publisher:	Learning and Skills Development Agency
Depositing User:	Editor (2)
Date Deposited:	04 Jul 2011 15:03
Last Modified:	03 Jul 2012 18:37
URI:	https://dera.ioe.ac.uk/id/eprint/3690

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