Digital Education Resource Archive (DERA)

Getting the best from complaints: consultation on the changes to the social services complaints procedures for children, young people and other people making a complaint

Great Britain. Department for Education and Skills, corp creator. (2004) Getting the best from complaints: consultation on the changes to the social services complaints procedures for children, young people and other people making a complaint.

[img]
Preview
Text
Getting the Best from Complaints_Redacted.pdf - Published Version
Available under License Open Government Licence.

Download (406kB) | Preview
[img] PDF
Getting the Best from Complaints.pdf - Published Version
Restricted to Repository staff only
Available under License Open Government Licence.

Download (431kB)
[img]
Preview
Text
Getting the Best from Complaints - Response Form_Redacted.pdf - Published Version
Available under License Open Government Licence.

Download (65kB) | Preview
[img] PDF
Getting the Best from Complaints - Response Form.pdf
Volume/Part: Consultation response form - Published Version
Restricted to Repository staff only
Available under License Open Government Licence.

Download (80kB)
[img] Microsoft Word
The Draft Representations Procedure (Children) Regulations 2005 - Consultation Draft.doc
Volume/Part: Draft representations procedure - Published Version
Available under License Open Government Licence.

Download (70kB)
[img] Microsoft Word
The New Procedure for Social Services Complaints (Appendix B).doc
Volume/Part: Flow chart - Published Version
Available under License Open Government Licence.

Download (34kB)
[img] Microsoft Word
Other Relevant Publications, Guidance and Contacts (Appendix C).doc
Volume/Part: References - Published Version
Available under License Open Government Licence.

Download (31kB)
Item Type: Document from Web
Publisher: Department for Education and Skills
Additional Information: Record imported from Sirsidynix Symphony: 2011-08-02 04:40:48. [physical_description]: 43 p. + 1 consultation response form ([12] p.), 1 draft representations procedure (7 p.), 1 flow chart ([1] p.) and 1 references document ([1] p.). Some content has been redacted due to third party rights or other legal issues and is labelled as such in the document.
Uncontrolled Keywords: Child welfare, Grievance procedures, Social services
Depositing User: popepriority
Date Deposited: 02 Aug 2011 04:40
Last Modified: 17 Jun 2015 13:30
URI: http://dera.ioe.ac.uk/id/eprint/9176
Edit Item Edit Item